Terms of Service

Effective Date: June 11, 2026

Last Updated: June 11, 2026

These Terms of Service ("Terms") govern your access to and use of the EmberTale Games website, including the purchase of physical products, digital products, and related services offered through the website (collectively, the "Services"). By accessing the website, creating an account, or making a purchase, you agree to be bound by these Terms.

1. Company Information

The website is owned and operated by:

EmberTale Games
Email: support@embertalegames.com

Throughout these Terms, "EmberTale Games," "we," "our," and "us" refer to EmberTale Games.

2. Acceptance of Terms

By using our website, creating an account, subscribing to communications, or purchasing any products, you acknowledge that you have read, understood, and agree to these Terms.

If you do not agree to these Terms, you must discontinue use of the website.

3. Eligibility

You must be at least 18 years old, or the age of majority in your jurisdiction, to make purchases through the website.

By using the Services, you represent that you have the legal capacity to enter into binding agreements.

4. Products and Services

EmberTale Games offers:

• Physical merchandise;
• Digital products, including downloadable game content and files;
• Promotional materials and related services.

All products are subject to availability.

We reserve the right to limit quantities, discontinue products, or refuse service to any person for any lawful reason.

5. Orders and Payment

By placing an order, you agree that:

• All information provided is accurate and complete;
• You are authorized to use the selected payment method;
• You will pay all applicable charges associated with your purchase.

Prices displayed on the website are subject to change without prior notice.

Applicable taxes, shipping charges, and other fees will be disclosed before completion of your purchase.

6. Digital Products

Digital products are licensed to you for personal, non-commercial use unless otherwise stated.

You may not:

• Redistribute digital products;
• Sell or sublicense digital products;
• Share download links or access credentials;
• Modify or exploit digital products in violation of applicable intellectual property laws.

Because digital products are delivered immediately, they may not be eligible for cancellation or refund except where required by applicable law.

You are responsible for maintaining backups of downloaded digital products.

7. Physical Products

Shipping estimates are provided for convenience only and are not guaranteed.

Risk of loss and title for physical products pass to you upon delivery to the shipping carrier or upon delivery to the address specified in your order, as permitted by applicable law.

International customers are responsible for any customs duties, taxes, import fees, or other governmental charges imposed by their jurisdiction.

8. Returns and Refunds

Refunds, exchanges, and returns are governed by EmberTale Games' published Return Policy.

If a product arrives damaged or defective, you should contact us promptly at:

support@embertalegames.com

We reserve the right to request photographs or additional information to evaluate claims involving damaged or defective items.

Nothing in these Terms limits any mandatory consumer rights provided under applicable law.

9. Account Registration

Certain features may require an account.

You agree to:

• Maintain accurate account information;
• Keep your login credentials secure;
• Notify us promptly of unauthorized use of your account.

You are responsible for activities occurring under your account.

10. Email Communications

By creating an account, placing an order, or voluntarily subscribing to our mailing list, you consent to receive communications related to:

• Orders and transactions;
• Account administration;
• Customer support inquiries;
• Marketing and promotional content, where permitted by law.

You may unsubscribe from promotional emails at any time by following the instructions included in those communications.

We maintain an email address list for these purposes and handle such information in accordance with our Privacy Policy.

11. Cookies

Our website uses cookies and similar technologies for limited purposes, including:

• Maintaining account login sessions;
• Remembering authentication preferences;
• Improving website functionality and performance;
• Measuring and analyzing website performance to enhance user experience.

You may manage cookie settings through your browser; however, disabling certain cookies may affect the functionality of the website, including your ability to remain logged in.

12. Privacy

Our collection, use, and protection of personal information are governed by our Privacy Policy.

By using the Services, you acknowledge that you have reviewed our Privacy Policy and understand how your information is handled.

13. User Conduct

You agree not to:

• Use the website for unlawful purposes;
• Attempt unauthorized access to systems or accounts;
• Interfere with website operations;
• Upload malicious software or harmful code;
• Infringe upon intellectual property rights;
• Use automated means to scrape or collect information from the website without authorization.

14. Intellectual Property

All content available through the website, including but not limited to:

• Games;
• Artwork;
• Logos;
• Trademarks;
• Text;
• Graphics;
• Product descriptions;
• Software;
• Digital downloads;

is owned by EmberTale Games or its licensors and is protected by applicable intellectual property laws.

Except as expressly permitted, no content may be copied, reproduced, distributed, modified, or used without prior written consent.

15. Third-Party Services

The website may contain links to third-party websites or services.

We do not control and are not responsible for the content, practices, or policies of third parties.

Your interactions with third-party services are governed by their own terms and policies.

16. Disclaimer of Warranties

TO THE MAXIMUM EXTENT PERMITTED BY LAW, THE WEBSITE AND ALL PRODUCTS AND SERVICES ARE PROVIDED "AS IS" AND "AS AVAILABLE."

EMBERTALE GAMES DISCLAIMS ALL WARRANTIES, EXPRESS OR IMPLIED, INCLUDING WARRANTIES OF MERCHANTABILITY, FITNESS FOR A PARTICULAR PURPOSE, TITLE, AND NON-INFRINGEMENT.

WE DO NOT GUARANTEE THAT THE WEBSITE WILL OPERATE WITHOUT INTERRUPTION OR ERROR.

17. Limitation of Liability

TO THE MAXIMUM EXTENT PERMITTED BY LAW, EMBERTALE GAMES SHALL NOT BE LIABLE FOR INDIRECT, INCIDENTAL, SPECIAL, CONSEQUENTIAL, OR PUNITIVE DAMAGES ARISING FROM YOUR USE OF THE WEBSITE OR PURCHASE OF PRODUCTS.

OUR TOTAL LIABILITY FOR ANY CLAIM RELATING TO THE SERVICES SHALL NOT EXCEED THE AMOUNT PAID BY YOU FOR THE SPECIFIC PRODUCT OR SERVICE GIVING RISE TO THE CLAIM.

Certain jurisdictions do not allow the exclusion or limitation of certain damages; in such cases, these limitations shall apply only to the extent permitted by law.

18. Indemnification

You agree to indemnify and hold harmless EmberTale Games and its owners, employees, affiliates, and representatives from claims, liabilities, damages, losses, and expenses arising from:

• Your violation of these Terms;
• Your misuse of the Services;
• Your infringement of another person's rights.

19. Termination

We reserve the right to suspend or terminate access to the website or your account if we reasonably believe you have violated these Terms or engaged in conduct harmful to the website or other users.

Termination does not relieve you of obligations incurred prior to termination.

20. Changes to These Terms

We may update these Terms from time to time.

Updated versions will be posted on the website with a revised effective date.

Continued use of the Services following such updates constitutes acceptance of the revised Terms.

21. Governing Law

These Terms shall be governed by and construed in accordance with the laws of the jurisdiction in which EmberTale Games is established, without regard to conflict of law principles.

Any disputes arising from these Terms shall be resolved in the courts located within that jurisdiction, unless otherwise required by applicable law.

22. Severability

If any provision of these Terms is determined to be invalid or unenforceable, the remaining provisions shall remain in full force and effect.

23. Entire Agreement

These Terms, together with any referenced policies, constitute the entire agreement between you and EmberTale Games regarding your use of the Services.

24. Contact Information

Questions regarding these Terms may be directed to:

EmberTale Games
Email: support@embertalegames.com

By accessing or using the EmberTale Games website, you acknowledge that you have read and agree to these Terms of Service.